Support
How to get help with a JobOnRoute operator account.
Can't sign in
If you've forgotten your password, request a reset link from Forgot password. The link arrives by email and lets you set a new one.
If you registered but never received the confirmation email, check your spam folder first, then register again with the same address — you can resend the confirmation from the screen that follows.
Your account is waiting for review
New operator accounts are reviewed before they are activated, because we check operator licence details against the licensing authority you selected. This normally takes one to two working days, and you'll be emailed when a decision is made.
If your details changed after you submitted them — a renewed licence, a new licensing authority — get in touch rather than creating a second account.
Contact us
Email support@jobonrouteoperator.com and include the email address on your operator account so we can find it.